Members

Keith is also currently a board member at the consumer watchdog, Transport Focus, and independent Chair of the Rail Ombudsman Scheme Council.  He is Chair of the Disabled Persons Transport Advisory Committee (DPTAC) at the Department for Transport and was awarded an OBE in the Queen’s New Year Honours list in 2022 for his services to improving access to transport.

In 2019, Geraldine became an independent consultant and has provided services and advice to airlines, airports, aviation industry bodies and people with disabilities.

Farah has been appointed as the Services Manager for PRM, she will be utilizing our collaborative environment with HAAG members to improve and deliver service built for passengers requiring assistance in line with ensuring compliance with laws and regulations set out by the regulatory body CAA.

Due to her personal experience she is very passionate about making air travel accessible to everyone and acknowledges that airports can be complex and intricate environments even in the most favourable circumstances, and she intends to collaborate with professionals in the field to comprehend how we can gain insights from them and practically apply that knowledge.

She also works directly with a number of UK airports in an advisory capacity. This involves guiding decision makers, helping them to make practical changes to airport infrastructure and processes, as well as ensuring that in-house training equips customer-facing staff with the tools to deal compassionately and empathically with the needs of travellers with disabilities and hidden conditions.

He is profoundly deaf, autistic and is a massive supporter of the NHS even sharing his birthday with it! He uses a cochlear implant and hearing aid, as a result setting off all the alarms when going through airports due to the metal in his head! He believes strongly in breaking down communication barriers for deaf and hard of hearing people, maintaining that everyone should learn some basic British Sign Language and is very proud that the Government has finally recognised it as an official language in the U.K. As a proud Autist, he embraces the neurodiverse life and believes it has opened doors and opportunities for him, not least the work he does as an advocate. Georgie believes that awareness and acceptance for Autists themselves is vitally important and that advice and guidance for families and those who await a diagnosis should be easily accessible and sought only from safe and verified medical professionals and charities.

Georgie is passionate about improving the lives of disabled people and in recent years has taken on more and more Disability Advocacy work joining panels and working groups in the John Lewis Partnership itself and for East Midlands Railways and now the Heathrow Access Advisory Group. He believes there should be no barriers to travel for anyone with disabilities and is honoured to be involved in the groups and industries taking up that challenge. 

Since 2017 Carly has endeavoured to continue her campaign for UK wide pocket free Autistic safeguarding and elevation proudly holding a public appointment of a member of the UK Honours Committee.

In 2018 Carly was commissioned by the National Autism Charities to author on the updated National UK Government Department for Education Safeguarding guidance on Online Safety, Prevent Terrorism and Child Sexual Exploitation as well as working review of Autisticas Female specific briefings for The Autism Acts strategy 10 year Anniversary. In addition to this she has had several submissions to UK Parliament and the United Nation Human rights office accepted and published and a credited contributor to the Parliamentary Office of Science and Technology guidance on Autism for both the House of Commons and House of Lords.

After which, Carly was invited to serve on the National Autistic Society Knowledge and Expert Advisory team, as an independent panel member for the Ministry of Justice works for the Heathrow Accessibility Advisory Group, Mobility UK, East Midlands Rail, Cosmopolitan Care, NHS England Immunisation board and Barbican Accessibly.

Carly was named one of the UK’s Top 100 UK female entrepreneurs of 2020 and made a fellow of the Royal Society of Arts for her duties. Her aim to create social mobility and elevate the most diverse talents in the UK to ensure no talent is overlooked or wasted. In 2020 Carly committed to become both a consortium partner and CoChair of the executive steering group for the Oliver McGowan Mandatory training of Autism and Learning Disability for all NHS Health and Social Care staff in the UK. In her spare time Carly runs a free Sunday youth club for Autistic teens in mental health crisis and supports Autistic children out of education by facilitating Maths, Art, PSHE and Safeguarding classes at a classroom she rents on a yearly rolling basis in the community and has most recently self-funded designed and published a phone app called “Visual Pain Images UK’ which helps non verbal patients communicate with their doctor and loved ones in ill health, this is free and available on both Android and iPhones globally.

Anne also worked for the Royal British Legion as a disability employment advisor and The Department for work and pensions. Having been struck down by a neurological disorder, Anne is now restricted to using a walking stick on a good day and a wheel chair on her bad days… however, Anne is passionate about making a difference with a smile and first class service to make the start and end of a journey a happy and pleasant experience at Heathrow.

Tanvi is passionate about highlighting solutions to existing challenges, and also the investment that can lead to positive change. She is keen to embed diversity, access and inclusion in policy and practice and is a Trustee for Muscular Dystrophy UK.   

A member of the UK Civil Aviation Authority Accessibility consumer panel, he is an advisor on the easyJet Accessibility Advisory group, and leads the Cornwall Newquay Airport Accessibility group. Josh has supported the development of IATA’s handling of mobility aids guidance and the DfT’s international video on handling of mobility aids.

Forming Able Move Ltd in 2018, Joshua designs and manufactures products, which provide wheelchair users with a more dignified means of being transferred from one seat to another.

He has an IT management and business degree and an Honorary Masters in Technology.

His two children now in their late twenties are keen to travel, he does not want the fact that they are both in wheelchairs to hinder their aspirations in both work and of course pleasure. A common yearning to everyone who uses a wheelchair.